You can't automate a process you don't understand
Buying an AI tool before mapping the process it touches usually adds a step instead of removing one.
Work
The systems I have built and run, the code I publish, and how I build. I recommend what I build and run myself.
systems
Vora
A CRM platform for service businesses: missed-call text-back, lead follow-up, campaigns, and scheduling in one system.
live
ChapterHQ
A management platform for clubs and nonprofits: members, dues, events, and an AI assistant that answers from the org’s own records.
live
Site assistant
The chat agent running live in the corner of this site, answering questions from my own content.
live
open source
Open source
Tooling I publish on GitHub.
how i build
How my own operation runs on AI, the tools I actually use, and where I still draw the line at a human.
How my own operation runs on AInotes
All notesWhere AI pays in a small service business (and where it doesn't)
Most small businesses don't need more AI, they need to stop leaking time in the same three or four places.
The State of AI Agents in 2026
Analyzing the shift from chatbots to autonomous agents and what it means for business automation.